This website is operated by LOST PARADISE.

LOST PARADISE understands the importance of protecting your personal information. We have created strict policies and security measures to protect the information that you give us. When you register online you give us your consent to use this personal data in accordance with this privacy policy. The privacy policy applies to all personal information collected and used by LOST PARADISE.

Acceptance of Privacy Policy

By visiting the LOST PARADISE website or giving us your personal information at an LOST PARADISE boutique/popup store you consent to our collection and use of your information as described in our privacy policy. LOST PARADISE maintains the right to make changes to its privacy policy. Any changes that are made will be updated on this page for your review.

What information about me is collected and stored?
LOST PARADISE collects and stores information that you enter when you visit our website or that you provide to our boutiques. LOST PARADISE also tracks ip addresses and uses "cookies" that we use to improve your experience with us. Personal information collected is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used for our own marketing and internal business purposes, and to contact you about sales and special offers.

Does LOST PARADISE share my personal information?
LOST PARADISE does not share, sell or rent or disclose, any personal information that you provide to us through this Web site or through our stores. We engage third parties to perform services in connection with the operation of our business. Third parties are authorized to use this information only in connection with the services performed on behalf of LOST PARADISE. We do not otherwise share your information with third parties unless required to by law or in connection with a legal proceeding.

Do you keep my information secure ?
We use security measures to protect your personal information. Although we take all precautions to protect your information no internet data transmission can be guaranteed to be secure from access by unintended recipients. LOST PARADISE does not hold responsibility for any breach of security not caused by negligence on our behalf.
How can I update my account information?
You can access, correct and update certain personal information that you have provided to us by clicking on "Update Account" within the "My Account" area of this Web site.

Legal purchase Age
We require parent or guardians consent for any purchases made at by customers under the age on eighteen (18). We do not collect personal information for anyone under the age of thirteen (13). If you are under the age of thirteen, please ask your parent or guardian to register on your behalf.

A cookie enables users to be identified and makes it possible for their consultation of the website to be customized. It also enables website pages to be downloaded more rapidly to their computer thanks to the downloading of a file to their computer.

The user acknowledges having been informed of this practice, namely the use of cookies, and authorises LOST PARADISE to that effect. Unless legally required to do so, LOST PARADISE undertakes never to communicate the content of these cookies to third parties, partner companies or client companies. Any user may refuse to agree to the saving of these cookies, or may alternatively configure their search engine in advance with a view to being notified of any cookies that a website is attempting to install.

All reproduction and display rights reserved. Our site and all its elements; such as photos and texts, are protected on the score of intellectual property rights. It is forbidden for anyone whatsoever to modify, copy, disseminate, transmit, display, publish, sell and/or exploit all or part of the figurative, text or audio elements featured on our website on any medium whatsoever, as likewise to create works derived from all or part of the above-mentioned elements, without LOST PARADISE's express written permission.

LOST PARADISE understands the importance of protecting your personal information and is committed to it. This is the reason why all your personal information is processed in the strictest confidentiality, in accordance with the GDPR. Customers' personal information and data are necessary to: - Manage orders and customer relations - Keep the customer informed of any offers or commercial information that may interest them - Reinforce and better the communication of the website and the brand through newsletters and special offers - Customize and improve services proposed to customer - Respect legal and regulatory obligations The customer's personal information are only kept for the duration of each purpose previously exposed. These data may be passed on to service providers and contractual partners who participate in and contribute to managing orders while respecting the GDPR. Service providers and contractual partners can only act under LOST PARADISE's supervision. According to the GDPR, customers have the right to access, rectify or contest their personal information. To exercise one or more of these rights, the customer has to send an email to the Customer Care team of LOST PARADISE by filling in the contact form on the website. Each request must be signed and joined with an official document as proof of identity. You will receive an email to confirm that your request has been taken into account and you will receive and answer within 2 months following the receipt of the request.

LOST PARADISE can address commercial offers by mail, e-mail, SMS, phone or via social media after receiving an agreement from the customer. The customer can stop its subscription whenever he or she wants.